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| Support & Services |
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| Delta Care |
| Customer Support
24x7x365 Round the Clock service |
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Delta India group offers the Quality products/ Services and providing 24x7x365 online/ on-site support, managing customer critical complaints, achieving highest customer satisfaction with nearly zero equipment downtime
Our Goal
To ensure 24x7x365 quality customer service across geographies.
Targeting 99.9% system uptime achievement of Service level commitments.
Achieving highest quality of repairs by targeting 0% repeat failure
Provide value added services & ensuring lasting customer relationship through our rich experience and expertise.
Regular Training of engineers to enhance technical & personal qualities |
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| Our Strength |
| Our Service Network spreads across the whole country with 6 zonal offices.
We have more than 50 dedicated service partners located at strategic cities with Delta certified engineers to provide instant.
Our expert field support teams are very well integrated with the R&D, Quality & Production departments resulting highest product quality & fast product improvements.
Repair Centre
Our component level repair centre in one of the best maintaining the highest global standards in ESD protection, tools & instruments. Our expert technical resources are highly dedicated to achieve the most challenging jobs |
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| Our Offerings |
- Site Power Quality Audits and monitoring
- Project Management & start up
- Design Pre-sales and Post sales consultancy
- Pre-installation support
- Onsite Installation, commissioning & Acceptance Test
- User Training Support
- Preventive Maintenance
- Breakdown Maintenance- 24x7 telephonic and on-site breakdown maintenance
- Warranty Support & Annual Maintenance Contracts
- Return Merchandize acceptance Center and Spares management
- Add-On Products & Services like site Grounding Systems, Surge & Lightening Protection Systems.
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